Effective Date: 2024-10-02

At Cantrust Visa, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, cantrustvisa.com, or use our services. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Use our website or services.
• Submit an inquiry or contact us through forms.
• Sign up for our newsletters or subscribe to updates.
• Engage with us on social media platforms.

The types of information we collect may include, but are not limited to:

• Name, address, email address, phone number, and other contact details.
• Immigration status and other details necessary for visa or immigration services.
• Payment information for services purchased.
• Technical data such as IP addresses, browser types, and browsing activity (collected automatically).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services.
• Process and manage your visa or immigration application.
• Respond to your inquiries and communicate with you about services.
• Send you promotional communications, updates, or newsletters (you can opt-out at any time).
• Comply with legal and regulatory requirements.

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties. We may share your data in the following limited circumstances:

• With trusted service providers who assist in delivering our services (such as payment processors, legal advisors, and IT support).
• To comply with applicable laws, regulations, or legal processes.
• In connection with a business transaction, such as a merger or acquisition, where your data may be transferred to another entity.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server protocols. However, no online service can guarantee complete security, so we encourage you to take precautions when sharing personal information online.

5. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data.
• Request correction or deletion of your data.
• Restrict or object to the processing of your information.
• Withdraw consent for certain data processing activities (such as marketing).

To exercise any of these rights, please contact us at contact@cantrustvisa.com.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies help us understand how you use our website, track site performance, and remember your preferences.

You can control or disable cookies through your browser settings, but doing so may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any linked websites you visit.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child’s personal information has been collected, we will take steps to delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website. Please check this page periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Cantrust Visa
Avida Towers Riala, Tower 3, Suite 3010
Jose Maria del Mar St.
Cebu City, Philippines, 6000
Email: contact@cantrustvisa.com
Phone: +63 921 863-4715

This Privacy Policy was last updated on 2024-10-02.